Return/Refund Policy
At Timeless Taste, customer satisfaction is our top priority. Since our products are consumables and food items, we do not offer refunds or returns. However, we understand that freeze-dried candy can be fragile, and sometimes customers may receive products that are crumbled or don’t look like the photos. While we pack our candy with care to ensure it arrives intact, we cannot guarantee its condition after delivery, as shipping can sometimes cause unavoidable damage. We always aim to minimize this and are committed to working with you to resolve any issues.
Pro Tip: If you receive any crumbled candy or extra powder, don’t worry! These bits make excellent toppings for ice cream, cupcakes, or frosted cookies, adding a delightful crunch and flavor to your desserts.
Your happiness is our top concern, and we are fully committed to ensuring your experience with Timeless Taste is nothing short of excellent. If you encounter any issues, please email us at shop@timelesstaste.net , and we’ll work diligently to make things right.
Privacy Policy
At Timeless Taste, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase.
Information We Collect
When you place an order or sign up for updates, we may collect personal information including your name, email address, shipping address, and payment information. We also collect information automatically through cookies and tracking technologies, such as your IP address and browsing behavior, to improve our website and services.
How We Use Your Information
We use your information to process orders, communicate with you about your purchases, and enhance your experience with our website. We may also use your email to send you updates or promotional materials, but you can opt-out at any time.
How We Protect Your Information
We take your privacy seriously and implement industry-standard security measures to protect your data. Your payment information is processed securely through trusted payment gateways, and we do not store sensitive financial information on our servers.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who help us fulfill orders, process payments, and improve our services. These providers are obligated to keep your information secure and use it only for the purposes we specify.
Cookies and Tracking Technologies
We use cookies to improve the functionality of our website and enhance your shopping experience. By using our site, you consent to our use of cookies. You can adjust your browser settings to refuse cookies, but doing so may affect your ability to use certain features of our site.
Your Rights
You have the right to access, correct, or delete your personal information. If you wish to update or delete your information, please contact us. We are committed to resolving any privacy-related concerns in a timely manner.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Timeless Taste
8680 E County Road 500 S, Walton, IN 46994
Email: shop@timelesstaste.net
By using our website, you agree to the terms of this Privacy Policy.
Terms of Service
Welcome to Timeless Taste! By accessing or using our website, products, or services, you agree to be bound by these Terms of Service. Please read them carefully.
1. General Information
These Terms apply to all visitors, customers, and users of the site. If you do not agree to these terms, please do not use our website or services.
2. Eligibility
You must be at least 18 years old or have parental/guardian consent to use this site and make purchases.
3. Product Information
We specialize in freeze-dried candy. Please note that product availability, flavors, and descriptions may change without notice. Images are for illustration purposes only.
4. Orders and Payments
All orders are subject to acceptance. We reserve the right to cancel or refuse any order for any reason, including errors in pricing or product descriptions. Payment must be made at the time of purchase.
5. Shipping and Returns
We currently ship only within the state of Indiana. Shipping times may vary. Due to the nature of our products, we do not accept returns. However, if you have any issues with your order, please contact us, and we'll do our best to make things right.
6. Intellectual Property
All content on this site, including text, images, logos, and product designs, is the property of Timeless Taste and may not be used without permission.
7. Prohibited Conduct
By using our website, you agree not to:
• Use the site for unlawful purposes.
• Attempt to access or interfere with our systems.
• Use our content without authorization.
8. Limitation of Liability
Timeless Taste is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
9. Changes to Terms
We may update these Terms from time to time. Continued use of the site constitutes acceptance of any changes.
10. Contact Information
If you have questions or concerns about these Terms, please contact us at Shop@timelesstaste.net
By continuing to use this site, you agree to these Terms of Service. Thank you for choosing Timeless Taste!
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